Mentions légales

Terms & Conditions of Use

If you access and use this Website (WWW.PILATES-PRECISION.COM), you accept and agree to be bound by and comply with these terms (the “Terms & Conditions”). If you do not accept the Terms, do not use the Site.

  • General
    1. All products and services of PILATES PRECISION and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
    2. The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
    3. All services purchased from PILATES PRECISION must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release PILATES PRECISION, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.
    4. The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
    5. PILATES PRECISION cannot accept responsibility for the loss or damage of any personal property and/or valuables belonging to the client once on the studio premises. PILATES PRECISION provides lockable lockers for personal property and valuables. One must provide ones own padlock. Lockers are strictly for use during session only. Any padlocks left overnight, PILATES PRECISION reserves the right to remove the padlock.
  • Registration & Purchase
    1. To register or purchase from the PILATES PRECISION online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
  • Internet E-Mail
    1. Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
  • No Endorsements
    1. No endorsement or approval of any third parties or his/her advice, opinions, information, products or services is expressed or implied by any Information.
  • Links/Software
    1. Links from or to web sites outside the Site are meant for convenience only. PILATES PRECISION does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and PILATES PRECISION will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and PILATES PRECISION is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
  • Payment for Products & Services
    1. All Credit Cards will be processed in Canadian Dollar at the time of payment. PILATES PRECISION is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.



Pilates Precision respects your privacy.

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Pilates Precision.

Credit card details

Any personal credit card details you provide to us will not be released, sold, or rented to any entities or individuals outside of Pilates Precision.

External Sites.

Pilates Precision is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.


A “cookie” is a small data text file that is placed in your browser and allows Pilates Precision to recognize you each time you visit this site (customisation etc). Cookies themselves do not contain any personal information, and Pilates Precision does not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Pilates Precision and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Pilates Precision have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

Please contact those vendors and others directly if you have any questions about their privacy policies.


Return/Refund Policy


  • Private Training
    1. If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
    2. Any sessions missed with less than 24 hours notification are forfeited.
    3. If you missed your appointment and have not already paid for the session, your account/card will be charged for the full amount of the session.
    4. If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.
      • Additionally, reserved time slots may be lost if payment is not made in a timely manner.
  • Registered Programs/Sessions
    1. Pre-paid classes are refundable.
    2. PILATES PRECISION is not responsible for any classes missed.
    3. If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 30% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund.
      • NOTES: Service credits are valid for 90 days only!
    4. If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
      • There is no cash refund.
      • There is no refund for merely changing your mind!
      • We are here to get you results and these results cannot be achieved if you fail to attend the program!


  • Fitness Equipment and Accessories for Sale
    1. May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
    2. Customers are responsible for all shipping charges on exchanges or refunds.
    3. Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product